Returns & Exchanges

At The Makerss, we want you to love every piece you wear, but if something isn't quite right, we accept returns on unworn items within 30 days of delivery. Our goal is to ensure your wardrobe reflects your unique style with high-quality fashion that fits perfectly.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully pack your items in their original packaging with all tags attached to ensure they arrive back at our studio in perfect condition.

3

Ship Your Items

Attach the prepaid shipping label provided in the portal and drop your package off at any authorized courier location.

4

Receive Your Refund

Once our team inspects your return, we will issue a refund to your original payment method or process your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing